844-62-BOXES Account
Request a Quote Request a Quote

Returns & Exchange Policies

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for [a full refund or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within 30 days of the purchase date. All returned items must be in new and unused condition.

RETURN PROCESS

To return an item, please email customer service at [email protected] with the original order number to let us know what is being returned. Mail return to:

½ Price boxes

Attn: Returns

5804 Hamblen Dr

Humble, TX 77396

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your refund. Please allow at least 5-10 days from the receipt of your item to process your refund. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

The following items cannot be returned: used items

Please Note

  • A 10% restocking fee will be charged for all returns in excess of $300

  • Sale items are FINAL SALE and cannot be returned.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

[email protected]